Pan Pacific Hanoi, Thanh Nien Road, Hanoi, Vietnam

Pan Pacific Hanoi

Thanh Nien Road, Hanoi, Vietnam

8.8Very good · 572 guest reviews

Live rates

Rooms and rates at Pan Pacific Hanoi

Choose dates to see live prices for every room at Pan Pacific Hanoi. You sign in only when you book, or to book with partner perks.

From our guides

Our take on Pan Pacific Hanoi

“A lakeside tower on the causeway between West Lake and Truc Bach Lake: the Summit rooftop bar is a local sunset ritual, and Tran Quoc Pagoda is a short walk away.”
From our guideThe Best Luxury Hotels in Hanoi, Honestly Rankedfrom ~$120–200/night

The hotel

About Pan Pacific Hanoi

Pan Pacific Hanoi offers a full spa, indoor heated swimming pool, and complimentary WiFi. The rooms are elegantly designed with modern furnishings, flat-screen TVs, and fully-stocked minibars. Guests can enjoy authentic dim sum at Ming Restaurant, a buffet at Pacifica, or relax at the Summit Lounge with a panoramic city view.

Conveniently located near the city centre, guests can easily visit popular attractions like Hoan Kiem Lake and Dong Xuan market. Whether you're here for business or leisure, Pan Pacific Hanoi is the perfect choice for your stay.

Rooms and suites

Where you'll stay at Pan Pacific Hanoi

  • Pacific Club Room, Pan Pacific Hanoi

    Pacific Club Room

    • 35 m² · 377 sq ft
    • 1 super-king bed
    • Sleeps 3
  • One-Bedroom Premier Serviced Suite, Pan Pacific Hanoi

    One-Bedroom Premier Serviced Suite

    • 60 m² · 646 sq ft
    • 1 super-king bed
    • Sleeps 3
  • Deluxe Twin Room with Lake View, Pan Pacific Hanoi

    Deluxe Twin Room with Lake View

    • 35 m² · 377 sq ft
    • 2 single beds
    • Sleeps 2
  • Premier Twin Room with Lake View, Pan Pacific Hanoi

    Premier Twin Room with Lake View

    • 35 m² · 377 sq ft
    • 2 single beds
    • Sleeps 3
  • One Bedroom Deluxe Serviced Suite, Pan Pacific Hanoi

    One Bedroom Deluxe Serviced Suite

    • 48 m² · 517 sq ft
    • 1 king bed
    • Sleeps 3
  • Premier Suite, Pan Pacific Hanoi

    Premier Suite

    • 1 king bed
    • Sleeps 3

Amenities

What's on site

Pool & wellness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Hot tub/Jacuzzi
  • Sauna
  • Massage services
  • Spa/wellness center

Food & drink

  • Restaurant
  • Room service
  • BBQ facilities
  • Bar
  • Breakfast in the room
  • Packed lunches

Internet & work

  • Free WiFi
  • 24-hour front desk
  • Business center
  • Tour desk
  • Meeting/banquet facilities

Parking & transport

  • Parking
  • Free Parking
  • Private parking
  • Accessible parking
  • Parking garage

Family

  • Family rooms
  • Babysitting/child services
  • Kid meals

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible

Services

  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Ironing service
  • Dry cleaning
  • Currency exchange
  • Daily housekeeping
  • Concierge service

General

  • Air conditioning
  • Terrace
  • Soundproof rooms
  • Barber/beauty shop
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Designated smoking area
  • Shared lounge/TV area
  • Special diet menus - on request
  • Grocery deliveries

Gallery

Photos of Pan Pacific Hanoi

  • Pan Pacific Hanoi, Thanh Nien Road, Hanoi, Vietnam (photo 2)
  • Pan Pacific Hanoi, Thanh Nien Road, Hanoi, Vietnam (photo 3)
  • Pan Pacific Hanoi, Thanh Nien Road, Hanoi, Vietnam (photo 4)

Guest reviews

What guests say

8.8Very good · 572 guest reviews

Guests praiseGreat serviceDelicious foodBeautiful views

Cleanliness
8.3
Service
9.1
Location
8.8
Room Quality
8.7
Amenities
8.8
Value for Money
8.7
Food and Beverage
9.3
Overall Experience
8.8
“The hotel is well-maintained. The service is good and the staff are polite.”
Guest review, Apr 2026 · couples trip · scored 10/10

Guest scores and reviews as published on our live-rates booking platform. Facts and guest scores checked November 2026.

Good to know

Planning a stay at Pan Pacific Hanoi

Address
1 Thanh Nien Road, Hanoi
Check-in and check-out
Check-in from 2:00 PM, check-out by 12:00 PM
Nearest airport
Noi Bai International Airport (HAN)
Open in Google Maps

House rules

  • Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
  • Extra beds are subject to availability upon check-in.
  • Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
  • A deposit may be required at the property.

Biirdee · Preferred Partner

Book Pan Pacific Hanoi with perks

Book a room yourself from the live rates above, or ask a concierge: they check availability at Pan Pacific Hanoi and the partner perks your stay qualifies for, at the same rate as booking direct.

  • Same rate as direct
  • Upgrade priority
  • Daily breakfast
  • Property credits

Partner perks vary by hotel and are confirmed with your rate.

No booking fee

Get your rate and perks

Tell us when you’d like to stay. A concierge replies within hours with availability, the rate and the perks your stay qualifies for.

Pan Pacific HanoiThanh Nien Road, Hanoi, Vietnam

When? optional
Guests
  1. Tell us the trip

  2. A concierge replies within hours

  3. Book at the same rate as direct

A concierge travel agency: paid by the hotel, never by you.

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