How it works

From first message to lie-flat seat

Every trip is planned by a Biirdee agent who knows the cabins, the hotels and the fine print, and who stays with you from the first message to the flight home.

concierge support
24/7
typical first reply
30–60 min

The process, step by step

  1. Tell us the trip

    Use the trip brief, message us on WhatsApp, email [email protected] or call (650) 477-6699. Where, when and how you like to travel is enough to start.

    • Your dates and destinations
    • The cabin you want
    • Special requests
    • Hotels, cars and anything else
  2. Your concierge sends options

    A Biirdee agent replies with hand-picked options, usually within 30–60 minutes and always within 24 hours, with every fare rule spelled out.

    • Several routes and airlines
    • Flexible date combinations
    • Points, cash or a mix
    • Every fare rule spelled out
  3. Choose, with advice

    Work through the options with your dedicated travel concierge, using points, cash or a combination of both.

    • Options side by side
    • Upgrade possibilities
    • Loyalty program benefits
    • Alternative dates
  4. Travel, looked after

    Approve the option you like and pay by card, bank transfer, Zelle or crypto. Seats, meals and any changes along the way are handled for you.

    • Seat selection
    • Meal preferences
    • Lounge access
    • Ground transportation

Peace of mind

Book with confidence

  • Registered seller of travel

    Biirdee Inc. is a registered California Seller of Travel, CST #2138352, based in Burlingame, California.

  • Pay by card

    Paying by credit card keeps your chargeback protection. Bank transfer, Zelle and crypto work too.

  • Everything in writing

    You see the full itinerary, fare rules and total price in writing before paying anything.

  • A real airline ticket

    Within a day of paying you hold a 13-digit e-ticket number you can check on the airline’s own website.

Registration as a seller of travel in California does not constitute the state’s approval.

Ready when you are

Where are you flying next?

Tell us where, when and how you like to travel. A Biirdee concierge replies with options, usually within 30–60 minutes, and takes care of everything from there.